NOWORX Account Deletion
This page explains how to request deletion of your NOWORX account (Published and sold by Paprika US, Inc. · Developed by Snake Steak Inc.) and associated data.
How to delete your account
- Option 1. In the app: Sign in to the NOWORX app → Account → Settings → at the bottom, "Delete account" → if asked, type the name of each workspace you own (or your login email if you own none or four or more) to enable "Delete", then confirm. Deletion is processed immediately.
- Option 2. On the web: Sign in at noworx.app → open the profile avatar menu → "My profile" → at the bottom of the screen, "Delete account" → type the name of each workspace you own (or your login email if you own none or four or more) to enable "Delete", then confirm. Deletion is processed immediately.
- Option 3. By email: Send an "Account deletion request" from your registered email address to developer@snakesteak-apple.com. It will be processed within 7 days after identity verification.
Data that will be deleted
- Account information: email address, name, profile photo
- Data in your personal workspace: messages, files, documents, settings
- Workspaces you own: deleted together via the workspace deletion process (if other members exist, you may transfer ownership and then leave)
Data that is retained
- Transaction and payment records subject to statutory retention (e.g., e-commerce law) are stored separately for the legally required period and then destroyed.
- Shared records: Conversations and call summaries written with other people are kept to protect those people.
- Diagnostic records: Kept with a device ID only, not linked to your account. Deleted automatically after 14 days, not separately when you delete your account.
- Backups and server logs: Deleted gradually within up to 30 days.
Contact: developer@snakesteak-apple.com